Служба доставки CDEK

Служба доставки CDEK

@edostavkabot
FreeRU

Track a CDEK order by phone or order number, find pickup-point addresses and hours, get shipping cost estimates and report a problem — a menu-driven support bot tied to the CDEK courier network.

Key features

  • Track a CDEK order by phone or order number
  • Pickup-point address and operating-hours lookup
  • Shipping cost and timeframe calculator
  • Problem-reporting and business-partnership sections

Служба доставки CDEK

This bot is built around CDEK, one of the largest courier networks operating across Russia and neighboring countries, and per a diasp.pro writeup describing it as "CDEK support service," it lets you track a parcel by phone number or order number without needing to open the CDEK website or app.

The feature set goes further than plain tracking: a menu-driven interface offers "My orders," pickup-point address and operating-hours lookup, shipping cost and timeframe calculation, a way to report a problem, and even a channel for business partnership inquiries — closer to a full customer-support front door than a single-purpose tracker. Quick links to CDEK's own mobile app and personal account are also included for anything the bot itself can't handle.

Because it functions as a support and service bot rather than an independent third-party tracker, its coverage of CDEK-specific detail (pickup points, cost calculators, order management) is likely more accurate than a general multi-carrier tracker would be — but it is naturally limited to CDEK shipments specifically, so it won't help with a parcel moving through a different courier.

How to start

  1. Open @edostavkabot in Telegram and send /start
  2. Choose "My orders" and enter your phone or order number
  3. Browse pickup-point addresses and hours if needed
  4. Use the cost calculator or report a problem from the menu

Pricing and limits

Free

Pros / Cons

  • Covers tracking, pickup points, cost calculation and support in one menu
  • Likely more accurate for CDEK-specific detail than a general tracker
  • Free to use
  • Limited to CDEK shipments only
  • Not confirmed to be run directly by CDEK itself versus an authorized partner
  • No visible monthly-user count

Score breakdown

CriterionWeightPoints
Functionality257 / 10
Reliability & speed156 / 10
Popularity & trust154 / 10
Price & free tier109 / 10
Usability107 / 10
Safety & privacy107 / 10
Freshness56 / 10
Localization58 / 10
No intrusive ads58 / 10
Score10066.0

How we rank

FAQ

Can I track a non-CDEK parcel with this bot?

No, it's built specifically around CDEK shipments; use a multi-carrier bot like GdePosylkaBot for other couriers.

Can I find the nearest pickup point?

Yes, the bot's menu includes pickup-point address and operating-hours lookup.

Technical details

  • Inline mode
  • Mini App
  • Works in groups
  • Works in channels
  • Accepts voice
  • Accepts files
  • Requires phone number
  • Requires registration
  • Shows ads
  • Works in Russia without VPN

Checked September 4, 2026 · Updated September 5, 2026 · Report a problem