Telegram bots run by electricity, water and gas companies: check a bill, send a meter reading or report an outage without calling the helpline. Each one serves only its own company's customers, and none we have verified so far works in English.
We are still testing bots for this page. Check back soon or suggest one.
A utility bot goes on this page only when three things check out. The username opens a live bot on Telegram, not a channel or a free name. Its link to the utility is confirmed from the company's side, by a link on its website or official social accounts; where the company says nothing, we rely on independent press coverage that names the bot and mark the vendor link as unconfirmed. And its interface works in the language of the page. We have not sent test bills or readings through these bots, because that needs a real customer account, so their features come from the companies' announcements and press reports.
Most utility bots do three jobs. They look up the current bill by the account or service number printed on it, and some send the bill itself as a file. They accept a meter reading, which saves a call or a web form where customers report their own readings. And they take outage reports, which helps when the power is down and you are left with a phone and a weak connection. Payment is the part usually missing: most bots we have verified show the amount due and tell you where to pay rather than taking the money in the chat.
Fake accounts copy a utility's name and logo, then ask for card details or the account holder's personal data. Start from the company's website or app and follow its Telegram link instead of searching by name inside Telegram; if the site has no link, look for the company's announcement on its official social accounts. A genuine utility bot usually needs only the number from your bill. One that asks for a card number, a password or a one-time code in the chat is not worth the risk, whatever its name says.
Utility bots are built for one company's customers and almost always speak only the local language. The ones we have verified include electricity bots in Mexico and in Brazil's Minas Gerais and water bots in Buenos Aires and in Garut, Indonesia, and each is listed on the page in its own language. If your electricity, water or gas company runs an official Telegram bot in English, suggest it through the form and we will check it the same way.
Your supplier or building manager sets the window, and it is usually shown on the bill or in your contract. Send the reading a few days early: one that arrives after the window closes may only count toward the next bill.
Usually you get an estimated bill based on your past usage, and it is corrected once a real reading comes in. The longer you go without sending one, the further the estimate can drift from what you actually use, and the bigger that correction will be.
Wait for a confirmation in the chat, and keep a dated photo of the meter together with a screenshot of that message. When the next bill arrives, compare it with your numbers; if they differ, those two files are your evidence.