Creates your own feedback bot in two minutes: readers write to your bot, messages land in your chat or group, you reply anonymously. Free, Russian and English, one million monthly users.
Best Telegram bots for Feedback bots
These bots sit behind a channel or business account and relay messages between users and admins in Telegram, so people can ask a question or leave feedback without exposing anyone's personal account or phone number.
The best Telegram bot for feedback is Livegram Bot (@LivegramBot): it creates your own feedback bot in two minutes, forwards readers' messages to your chat or group and lets you reply anonymously, free and used by a million people a month. SUCH (@such) is the official support-bot builder with quick replies, team chats and topics, free without ads or limits, and Onward (@onward_suggest_bot) is a suggestion box for channels with one-click publishing.
Support-bot builder: turns a BotFather token into a full feedback bot with quick replies, team chat management and topics. Free with no ads or limits, 13 thousand monthly users.
Modern suggestion-box bot for channels: channel-specific links, structured menus for questions/ideas/reviews, one-click publishing to the channel. Free with optional Stars extras.
73 / 100
Score
Simple, free feedback and suggestion bot: welcome message with buttons, hidden-account replies, group topics for multiple admins, broadcasts and UTM tracking.
66 / 100
Score
All-in-one channel-admin bot with a feedback module: build your own suggestion sub-bot alongside content, moderation, CRM and subscription tools. Russian interface.
64 / 100
Score
Lightweight bot for collecting reader questions for a channel. Free, no ads.
57 / 100
Score
Comparison
| # | Bot | Price | Languages | Inline | Groups | Score |
|---|---|---|---|---|---|---|
| 1 | Livegram Bot @LivegramBot | Free | EN · RU | no | yes | 87 |
| 2 | SUCH @such | Free | EN | no | yes | 75 |
| 3 | Onward @onward_suggest_bot | Freemium | EN | no | yes | 73 |
| 4 | Great Support Bot @GreatSupportBot | Free | RU · EN | no | yes | 66 |
| 5 | Lvinobot @Lvinobot | Freemium | RU | no | yes | 64 |
| 6 | Channel Questions @channelquestionsbot | Free | EN | no | yes | 57 |
Neighbouring subtopics
How we chose
We sent five messages of different types — plain text, a photo, a voice message, and two follow-ups to the same conversation thread — from a test account and answered them as admin. We measured the delay before the admin saw the message, whether replies stayed correctly threaded to the right user, whether the sender could stay anonymous to the admin, and whether more than one admin could answer without duplicating replies.
Feedback bots
How to choose a feedback bot
The core mechanic is the same everywhere: a user messages the bot, the bot forwards it to admins, admins reply through the bot, and the reply routes back to the right user. What differs is threading quality — with several conversations running at once, check that replies land in the correct thread and don't get mixed up between users, since a misrouted reply is worse than a slow one.
What to check before trusting a bot
Decide upfront whether you want senders to stay anonymous to admins or be identifiable — some bots always show the sender's Telegram profile, others let users message anonymously by default. If your use case is sensitive (HR complaints, anonymous tips), confirm the anonymity is real and not just a hidden username admins can still see through message metadata. Also check whether the bot stores conversation history if an admin needs to review it later.
Free vs paid
Free plans usually support one bot/channel with a single admin and unlimited basic text messages. Paid tiers commonly add multiple admins working the same inbox, canned/quick replies, conversation tags or labels, and analytics on response time. A small channel with one moderator rarely needs to pay; a support inbox with a team benefits from multi-admin routing and tagging.
Frequently asked questions
Is there a free feedback bot for a Telegram channel?
Yes, most feedback/relay bots are free for a single admin handling one channel or account, with paid tiers reserved for multi-admin teams.
Can users message anonymously without the admin seeing who they are?
Some bots support true anonymous messaging by default, while others always show the sender's profile to admins — check this setting specifically before promising users anonymity.
Can more than one admin answer messages at the same time?
Paid tiers of most feedback bots support multiple admins working the same inbox, usually marking a conversation as 'taken' once someone starts replying to avoid duplicate answers.