AySA_Oficial_bot

AySA (Agua y Saneamientos Argentinos) is the state-owned company that supplies drinking water and sewage service in the city of Buenos Aires and a large part of its metropolitan area. Like most utilities it runs several self-service channels, an online office, an app and a WhatsApp number among them, and @AySA_Oficial_bot is its Telegram version. The link sits among the social icons on aysa.com.ar, and the company has announced the bot on its official X and Facebook accounts.

AySA calls it a virtual assistant. You identify your account with the service account number printed on your bill, then check your latest bills and the account balance or raise a commercial or technical query. The company lists Telegram next to its online office, WhatsApp and phone line as channels where recent bills can be checked and paid, and the account number is the only thing you need to start.

The reason to use it over the website is convenience: no login screen, the conversation stays in your chat list, and the answers come from the utility itself rather than a third-party bill checker. The limits are just as clear. It only serves AySA customers, it works in Spanish, and for full account management the company's online office remains the main tool.