Comparison · Government services & official bots
Помощник Александра vs Цифровые сервисы Москвы
Помощник Александра is ahead: 79 against 71 out of 100 for Цифровые сервисы Москвы. Помощник Александра wins on functionality, popularity & trust, usability, freshness. Цифровые сервисы Москвы wins on safety & privacy. Both are free to use.
Помощник Александра is not listed in this language edition of the catalog; the comparison is shown for reference.
Цифровые сервисы Москвы is not listed in this language edition of the catalog; the comparison is shown for reference.
@transport_mos_bot
FreeOfficial
79/ 100
"Alexandra," the official AI assistant of Moscow's Department of Transport — ask about metro, MCD/MCC, buses, fares, taxis and carsharing, a virtual assistant that has already answered over 20 million questions.
@mos_services_bot
FreeOfficial
71/ 100
The official Telegram bot of Moscow's IT department (DIT) — submit water, heat and electricity meter readings straight to the city, no other app or login required.
At a glance
| Помощник Александра | Цифровые сервисы Москвы | |
|---|---|---|
| Pricing and limits | Free | Free |
| Languages | RU | RU |
| Inline mode | no | no |
| Mini App | no | no |
| Works in groups | no | no |
| Works in channels | no | no |
| Accepts voice | no | no |
| Accepts files | no | no |
| Requires phone number | no | no |
| Requires registration | no | yes |
| Shows ads | no | no |
| Official | yes | yes |
| Developer | Департамент транспорта города Москвы (Дептранс) | Департамент информационных технологий города Москвы (ДИТ) |
| Last check | September 12, 2026 | September 12, 2026 |
Score by criterion
| Criterion | Weight | Помощник Александра | Цифровые сервисы Москвы |
|---|---|---|---|
| Functionality | 25 | 7 | 6 |
| Reliability & speed | 15 | 8 | 8 |
| Popularity & trust | 15 | 9 | 6 |
| Price & free tier | 10 | 10 | 10 |
| Usability | 10 | 8 | 7 |
| Safety & privacy | 10 | 8 | 9 |
| Freshness | 5 | 8 | 6 |
| Localization | 5 | 2 | 2 |
| No intrusive ads | 5 | 10 | 10 |
| Total | 100 | 79 | 71 |
Pros and cons
Помощник Александра
- Massive, proven usage — over 20 million questions answered
- Genuinely official, run by Moscow's transport department
- Broad coverage across metro, rail, bus, river, taxi and carsharing
- Transport questions only, no other city services
- Moscow-focused, less useful for other regions
- No confirmed English-language interface
Цифровые сервисы Москвы
- Genuinely official, run by Moscow's own IT department
- Saves a monthly trip to the mos.ru website
- Simple, low-risk, single-purpose design
- Only useful for Moscow residents with these specific meters
- Does not handle any other city services
- No confirmed English-language interface
Frequently asked questions
Помощник Александра or Цифровые сервисы Москвы: which is better?
Помощник Александра is ahead: 79 against 71 out of 100 for Цифровые сервисы Москвы. Помощник Александра wins on functionality, popularity & trust, usability, freshness. Цифровые сервисы Москвы wins on safety & privacy. Both are free to use.
Are Помощник Александра and Цифровые сервисы Москвы free?
Помощник Александра: Free. Цифровые сервисы Москвы: Free.
Do Помощник Александра and Цифровые сервисы Москвы work in groups?
Помощник Александра: no. Цифровые сервисы Москвы: no.