Telegram's own verified bot that serves as its single point of contact for users under the EU Digital Services Act. A formal channel to the company, not a privacy tool that does anything by itself.
Telegram has no email address for ordinary users and no public ticket system, which is exactly what makes this bot notable. On its Digital Services Act page Telegram states that users can contact the company through @EURegulation, and that the bot accepts communications as the single point of contact the DSA requires every large platform to provide. The account carries Telegram's verification mark.
So this is not a utility in the usual sense. It will not clean your data, check your account or hide anything. It is the formal route for a written message to Telegram under European law: a question about how a decision on your account or content was made, a complaint about the platform, a request that needs an answer on record. The DSA gives people in the EU rights to such explanations, and this is where Telegram says it receives them.
Two things are worth knowing before you write. Reporting illegal content under the DSA goes through a separate web form on telegram.org, which asks for your name, contact details and a clear explanation. And requests about personal data under GDPR, such as access or deletion, are routed by Telegram's privacy policy to its EU representative, the European Data Protection Office, not to this bot.
The interface is English. For anyone outside the EU the bot is mostly a curiosity, but for an EU resident dealing with a blocked account or a moderation decision it is the only official door Telegram lists.
Free
| Criterion | Weight | Points | |
|---|---|---|---|
| Functionality | 25 | 5 / 10 | |
| Reliability & speed | 15 | 9 / 10 | |
| Popularity & trust | 15 | 4 / 10 | |
| Price & free tier | 10 | 10 / 10 | |
| Usability | 10 | 6 / 10 | |
| Safety & privacy | 10 | 10 / 10 | |
| Freshness | 5 | 8 / 10 | |
| Localization | 5 | 10 / 10 | |
| No intrusive ads | 5 | 10 / 10 | |
| Score | 100 | 71.5 |
Telegram's privacy policy sends GDPR requests such as access or deletion to its EU representative, the European Data Protection Office, through the EDPO request form. The bot is the contact point for Digital Services Act matters.
Yes. Telegram names @EURegulation on its own Digital Services Act page at telegram.org/tos/eu-dsa, and the account carries the verification mark.
The bot exists to meet an EU legal requirement, and the rights it serves belong to people in the EU. Outside it, Telegram's usual route is in-app support under Settings, Ask a Question.