PlanfixThe standard Telegram bot of Planfix, a platform for tasks, CRM and business processes: added to a group, it…The official voice assistant of Fr8Labs, a CRM for freight forwarders: a salesperson dictates a voice note after a meeting, and the bot turns it into a lead or deal with notes and a follow-up task. It works only with a Fr8Labs CRM account; English interface.
Fr8Labs builds software for freight forwarders and logistics companies, and its CRM has a Telegram bot for the part of sales that happens away from a desk: after a warehouse visit or a port meeting, the salesperson records a voice message instead of typing up the lead later.
The bot transcribes the message with OpenAI-based speech recognition, pulls out the contact name, company, meeting notes and any follow-up ("call her next Wednesday"), and shows a preview. After you tap Confirm, the record appears in Fr8Labs CRM with you as the owner, together with a note holding the full transcript and a task if a follow-up was mentioned. The same works for updates: find a lead with /searchlead or by voice, then say "mark this lead as qualified" or "convert this lead to a deal". Typed messages work too.
This is not a standalone CRM. You sign in with /login using your company's instance code, username and password, so the bot is useful only to teams that already pay for Fr8Labs; prices are not published. The documentation asks for one lead or deal per voice message and says audio is not kept, only the transcript saved as a note. Fr8Labs calls Telegram its first channel, with WhatsApp and WeChat planned.
/loginSign in with the company instance code, username and password/searchleadFind a lead by name/usecrmSwitch to another company's CRMPaid No free use: the bot works only with a Fr8Labs CRM account; prices are not published
| Criterion | Weight | Points | |
|---|---|---|---|
| Functionality | 25 | 7 / 10 | |
| Reliability & speed | 15 | 6 / 10 | |
| Popularity & trust | 15 | 3 / 10 | |
| Price & free tier | 10 | 4 / 10 | |
| Usability | 10 | 7 / 10 | |
| Safety & privacy | 10 | 7 / 10 | |
| Freshness | 5 | 9 / 10 | |
| Localization | 5 | 10 / 10 | |
| No intrusive ads | 5 | 10 / 10 | |
| Score | 100 | 63.5 |
No. The bot only writes to Fr8Labs CRM, and /login needs your company's instance code plus a CRM username and password.
According to Fr8Labs, no: only the processed transcript is saved as a note in the CRM, and the audio is not retained.
Yes. The documentation says text commands work too; typing is also the safer way to enter emails and phone numbers.
