Quito Bot
@uio_quitobot
FreeOfficialES
Quito Bot, the virtual assistant of Quito's Metropolitan Municipality in Ecuador, answers questions about city procedures such as property tax, the LUAE business licence, property registry and cadastre, around the clock in Telegram.
Key features
- Official assistant of Quito's municipality, named by Quito Informa
- Property tax, patente, property transfers and the LUAE licence
- Registry, cadastral and certificate questions
- Available 24/7, points to the online procedure when one is needed
What Quito Bot does
Dealing with a city hall usually starts with a question before any form: which requirements, which office, can it be done online? Quito's metropolitan government (GAD del Distrito Metropolitano de Quito) answers those questions with Quito Bot, a virtual assistant it has promoted since at least 2021 and now offers in Telegram as @uio_quitobot, named in the city's official news outlet Quito Informa.
The assistant covers the procedures residents ask about most: property tax (impuesto predial), the municipal business tax (patente), property transfers, the single business operating licence LUAE, certificates, and registry and cadastral matters. The municipality says it guides you step by step and tells you when a question needs an online procedure instead. By August 2024 the city counted more than 54,000 consultations handled by Quito Bot, about 5,000 a month.
It is an information desk, not an office: you get requirements and directions, while the filing itself happens on the municipal services portal or at a counter. For Quito residents that is still a real time saver, because the answer comes from the municipality and is available at any hour. Outside Quito it has nothing to offer, and it works in Spanish only.
How to start
- Open @uio_quitobot in Telegram and tap Start
- Choose a topic or type your question about a municipal procedure
- Follow the steps or the link to the online procedure it gives you
Pricing and limits
Free Free, municipal information service
Pros / Cons
- Official municipal source
- Available at any hour, no queue
- Covers the most common city procedures in one place
- Guidance only, filing and payment happen elsewhere
- Useful only in Quito
- Spanish-only interface
Alternatives
Score breakdown
| Criterion | Weight | Points | |
|---|---|---|---|
| Functionality | 25 | 6 / 10 | |
| Reliability & speed | 15 | 7 / 10 | |
| Popularity & trust | 15 | 5 / 10 | |
| Price & free tier | 10 | 10 / 10 | |
| Usability | 10 | 7 / 10 | |
| Safety & privacy | 10 | 8 / 10 | |
| Freshness | 5 | 7 / 10 | |
| Localization | 5 | 2 / 10 | |
| No intrusive ads | 5 | 10 / 10 | |
| Score | 100 | 67.0 |
FAQ
Can I pay my property tax through Quito Bot?
The bot gives guidance: requirements, steps and where to go. Filing and payment are done through the municipality's online services or at a counter, and the bot points you there.
Does Quito Bot answer outside office hours?
Yes. The municipality presents it as a 24/7 assistant. For a person, Quito's contact centre is on 1800 510 510.
Technical details
- Inline mode
- Mini App
- Works in groups
- Works in channels
- Accepts voice
- Accepts files
- Requires phone number
- Requires registration
- Shows ads
