Comparison · Marketplaces & stores
Yandex Support vs Yandex Market Seller Support
Yandex Support is ahead: 74 against 72 out of 100 for Yandex Market Seller Support. Yandex Support wins on popularity & trust, usability, freshness. Yandex Market Seller Support wins on functionality. Both are free to use.
Yandex Support is not listed in this language edition of the catalog; the comparison is shown for reference.
Yandex Market Seller Support is not listed in this language edition of the catalog; the comparison is shown for reference.
@YaMarketSupBot
FreeOfficial
74/ 100
The verified support desk of Yandex Market and Yandex Lavka inside Telegram: ask about an order or the service, get an answer, and be handed to a live agent when the bot cannot help. Free, about 19,600 users a month, Russian only.
@YaMarketPartnerBot
FreeOfficial
72/ 100
The Telegram bot Yandex Market uses to talk to its sellers: new orders, revenue and debts, promotions, listing status and customer messages arrive in the chat instead of the partner dashboard, and the same chat hands you over to a support agent. Free, Russian only.
At a glance
| Yandex Support | Yandex Market Seller Support | |
|---|---|---|
| Monthly users | 19.6K | — |
| Pricing and limits | Free · Support in the chat is free | Free · All notification categories are free for Yandex Market sellers |
| Languages | RU | RU |
| Inline mode | no | no |
| Mini App | no | no |
| Works in groups | no | no |
| Works in channels | no | no |
| Accepts voice | no | no |
| Accepts files | no | no |
| Requires phone number | no | no |
| Requires registration | no | yes |
| Shows ads | no | no |
| Official | yes | yes |
| Developer | Яндекс | Яндекс Маркет |
| Last check | October 23, 2026 | October 23, 2026 |
Score by criterion
| Criterion | Weight | Yandex Support | Yandex Market Seller Support |
|---|---|---|---|
| Functionality | 25 | 5 | 6 |
| Reliability & speed | 15 | 9 | 9 |
| Popularity & trust | 15 | 7 | 5 |
| Price & free tier | 10 | 10 | 10 |
| Usability | 10 | 8 | 7 |
| Safety & privacy | 10 | 9 | 9 |
| Freshness | 5 | 8 | 7 |
| Localization | 5 | 2 | 2 |
| No intrusive ads | 5 | 10 | 10 |
| Total | 100 | 74 | 72 |
Pros and cons
Yandex Support
- Verified official support account
- Free and nothing to install
- Covers both Yandex Market and Yandex Lavka
- Support only: no catalogue, no orders, no parcel tracking
- Russian-only
- Nothing here for sellers, who have a separate bot
Yandex Market Seller Support
- Official channel of the marketplace, named in its own help pages
- Free for sellers
- Orders and money show up in the chat without opening the dashboard
- Only for people who sell on Yandex Market
- Russian-only interface
- Read-only: listings and prices cannot be changed from the chat
Frequently asked questions
Yandex Support or Yandex Market Seller Support: which is better?
Yandex Support is ahead: 74 against 72 out of 100 for Yandex Market Seller Support. Yandex Support wins on popularity & trust, usability, freshness. Yandex Market Seller Support wins on functionality. Both are free to use.
Are Yandex Support and Yandex Market Seller Support free?
Yandex Support: Free · Support in the chat is free. Yandex Market Seller Support: Free · All notification categories are free for Yandex Market sellers.
Do Yandex Support and Yandex Market Seller Support work in groups?
Yandex Support: no. Yandex Market Seller Support: no.